Skip to content

Shipping and delivery information

Pure Hair Factory ships online orders to customers across the United States. Shipping rates, available delivery methods, and estimated delivery costs are shown at checkout based on the items in your cart and your shipping address.

Orders over $200 qualify for free shipping where available. Please make sure your shipping address, email, and phone number are entered correctly before checkout so your order can be processed without delay.

Before placing your order

  • Review the product name, texture, lace type, length, and quantity.
  • Check whether the item is in stock or marked sold out.
  • Use the contact page if you need help choosing the right wig, bundle set, closure, frontal, or extension before ordering.
  • For wholesale orders, contact us with your product categories, expected quantity, and shipping destination before placing a larger order.

Nationwide online shipping

Pure Hair Factory is based in Doraville, Georgia and supports online ordering for customers nationwide. Delivery options and timing can vary by order, product availability, and destination, so the checkout page is the best place to review current shipping choices.

Shipping questions

If you need help before ordering, contact our team with the product name, quantity, preferred timeline, and destination ZIP code. For existing orders, include your order number so we can review your request faster.

You might like